Award-winning industry concern flat panel TV service charges higher short-Board issues in May of this year is expected to be resolved. In 2006, China digital TV industry terminal product development forum, China electronic Chamber of Commerce and consumer electronics service professional Committee Secretary Joseph, for the first time that the Chinese consumer electronics manufacturers service standard is expected to be launched in May of this year.
Joseph said, China electronic Chamber of Commerce consumer electronics product after-sales service professional Committee of after-sales complaint, flatscreen-TV out-of-warranty service fee is up to the vast number of consumer complaints. "Many consumers have purchased a flat panel television, the post warranty maintenance charge of TV is not prepared, such as a TV when problems arise, you want to spend $ 5 for a display monitor, flat panel TV is a pile of scrap metal, this reality is very hard to accept. "Joseph said that the upcoming" standards "will clear production enterprise service from time to time;" in this time period or in the process, which requires the enterprise to complete the action, these should achieve what level or what criteria will be clear. "Joseph said that after the introduction of the standard, we should, in conjunction with the relevant government departments on major consumer electronic product quality and after-sales service quality for specific checks, checks to standardize service behavior.
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